USAA top for customer service in US

The top American company with the best service is military financial services giant United Services Automobile Association, a survey has shown.

According to research by marketing company Nunwood the group beat global giants including Amazon.

Nunwood surveyed 4,853 customers across the US in April, about 250 major American brands to discover what a top performing brand does to merit 'an exceptional customer experience' – and what their competitors need to do to catch up.

THE TEN BEST

1. USAA*

2. Amazon

3. Red Lobster

4. Charles Schwab

5. Olive Garden

6. Netflix

7. Southwest Airlines

8. Krispy Kreme

9. Zappos

10. Apple (TIE)